Career Opportunities

Parts Associate

The Parts Counter Staff receives and processes orders in person or by telephone using the  computer database and parts catalogues as necessary. He/she performs a variety of clerical duties, including providing price quotations, checking inventory for product availability, providing delivery dates to customers and verifying prices. The Parts Counter Staff prepares and maintains the sales order master file, customer lists, and purchase orders with receipts and makes routine decisions according to company policies and guidelines.  Other responsibilities will include ensuring the cleanliness, safety and accessibility of the store for customers and employees.

Core Competencies

• Customer Focus
• Communication
• Energy and Stress     
• Team Work    
• Quality Orientation     
• Problem Solving         
• Accountability and Dependability
• Ethics and Integrity

Job Duties

• Placing customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed and/or shipped.
• Moving materials and items from receiving or storage areas to shipping or to other designated areas.
• Sorting and placing materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code.
• Filling requisitions, work orders, or requests for materials, tools, or other stock items and distributing items to shipping or to designated route driver storage area.
• Ensuring store is accessible and safe for employee and customer traffic.
• Assembling customer orders from stock and places orders on pallets or shelves, or relocating orders to a holding area or shipping department.
• Marking materials with identifying information using appropriate method.
• Recording amounts of materials or items received or distributed via appropriate computer program.
• Assisting in counting of physical inventory.
• May be assigned facilities’ maintenance duties as needed.
• Preparing parcels for mailing.
• Sweeping, dusting, and mopping.
• Organizing warehouse and work area for orderliness at all times.
• Wearing proper safety equipment.
• Oversees and participates in the shipping, receiving, organizing, storing and issuing of goods including supplies, equipment for the purpose of assuring shipments are prepared for delivery and delivered in a timely manner.
• Receives stock and non-stock items for the purpose of ensuring specifications, quantity and quality of orders are correct.
• Prepares orders by either pulling from stock or securing test boxes for the purpose of meeting delivery requirements.
• Periodically examines physical inventories for the purpose of verifying stock and identifying losses.
• Responds to inquiries of staff for the purpose of providing information and/or direction regarding the status of deliveries, etc.
• Maintains documents, files and records (e.g. tracking on line shipping, equipment transfer forms, etc.) for the purpose of documenting activities, and providing materials and reliable resource information.
• Cleans store for the purpose of maintaining a safe and sanitary work area.
• Performs other duties as assigned.

Work Conditions

• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.
• Ability to lift or move up to 50 lbs frequently.
• Ability to lift or move up to 100 pounds occasionally.
• Work is performed in a combination of environments.
• This position may be exposed to elements such as noise, dust, odours, fumes and oils.
• Frequent standing, walking, stooping, kneeling, crouching and crawling.